Not resolved
Customer service
Diversity of Products or Services

I have lived at a Trinity Properties Consultants property in Houston Texas for a little over two years. In that time my apartment has been burglarised twice and just last week my vehicle was stolen out of their parking lot.

I went to management and raised my concern about the safety and crime at the property and was told that I can't blame the complex because crime can happen anywhere in Houston. It was later learned that the individual that stole my vehicle actually lives on the property.

Management does not care and was very dismissive! Sadly I signed a new lease in December so I asked if I could be released from the lease so that I could move and was told straight out that being robbed and having my vehicle stolen was not a valid enough reason to let me out of my lease.


Product or Service Mentioned: Trinity Property Consultants The Edison Apartment Homes Apartment Rental.

Reason of review: Crime and management.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

I didn't like: Safety of property, Management, Response to maintenance issues.

Company wrote 0 public responses to the review from Apr 11, 2016.
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