Anonymous

They FAKES ADS AS SENIOR LIVING, ALL SHUT DOWN!

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Endless lies you see on Place for Mom, 55Plus Living etc. DO NOT MOVE HERE THEY CHANGED TO NORMAL APARTMENT LIVING ANS SHUT DOWN ALL SERVICES.

THEY ARE VERY RUDE. I AM HANDICAP IN A CHAIR, “ I WAS TOLD TO PUT MY TRASH OM MY LAP ON MY WHEELCHAIR AND TAKE IT TOMTHE DUMPSTER MYSELF!” I WANTED A COPY OF MY HAND WRITTEN CONTRACT THRY REGUSE TO GIVE IT TO ME. THE SUN IS ALL DAY AND EVENING BLASTING HEAINTO MY PLACE. BUT THRY SAID THEY WILL MOVE ME, FOR A EXTRA PRICE TO A MAIN FLOOR AND THEY REGUSE TO HELP ME KOVE!

I was told my electric would be only $60 a month when it’s realky $100-$200 a month. NO PHYSICAL HELP ST ALL. THE STAWANTS TO HELP YOU BUT SCATO GET FIRED! WHEELCHAIR DO NOT FIT IN BATHROOMS AND NO HC BARS IN SELF CUT OUT BATHTUBS ARE TERRIBLE!

I WANT TO MOVE ELSE WHERE. BUT THRY MUDT PAY FOR MY PACKING & MOVING ON;Y A SHORT DISTANCE! THEY WANT ME TO REMOVE MY GOGGLE POST. BUT FIRST THRY MUST PAY FIR MY MOVING COST!

They list everonline on retirement Coummity as lies, everyone here is trying to move out of this *** hole! NO PLACE FOR A WHEELCHAIR PERSON!

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Loss:
$5000
Cons:
  • Not for wheelchair bond
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Fread Jdl

Does my parking number mean nothing

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My car was towed this morning at 2am, I've been a tenant at miro since December 2015. When they issued parking permits, mine was lost due to me changing my windshield. I didnt have the money to buy a new one, so i was using the guest permit as backup. I know this property is money/tow hungry so i always placed my permit behind my mirror like i should. When my car was towed they said it wasn't visible, i explained to them its in my car it must have fell down on the floor. When i arrived at payless the lady let me in the gate to grab my identification, i unlocked my car and said "see its here on the floor" and showed her the permit. I had to miss a days pay and also pay $285 to get my car out of jail. When the miro office opened i explained to them what happened, i was told as long as its in my car and visible i should not have been charged. I pay for parking space and my car is in my file on the lease. They contacted payless towing and they said that it took me a minute to dig through my stuff to find my permit which is a lie, when the lady opened the gate and watched me grab my work bag, and i said here it is on the floor like i said it would be, the whole process took less than 4 seconds. I dont know how they can get away with taking peoples money when #1 i pay for my space and as a backup they should have a log book for a just in case situation, and the only thing that payless showed was a picture of my windshield, where is the picture of my floor? The management has no sympathy for tenants, and always find an excuse to get out of situations when money is involved. I pay for garbage too, but my garbage does not get picked up like it should. 5 days garbage was spread infront of my door as well as my neighbor because of the birds. I sent email after email with pictures and called the office even the garbage service. This happened on a monday, it didnt get picked up until friday. Ive yet to recieve compensation back from the garbage service. This property is nothing but money hungry, and they will do little to help.
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Reason of review:
Poor customer service
Anonymous

Illegal Move-Out Charges

I wish it was possible to give a place 0 stars because that is what I would give this company. The worst apartment experience I have ever had!

I hope that people read the reviews on here and make the decision not to rent. I am an attorney and my husband is a teacher. We were looking for a nice apartment complex to live in and made the mistake of renting from this company at the Falls at Arden in Sacramento, CA and had nothing but problems. We were told we would get an up-to-date apartment with stainless steel appliances - we didn't.

We were told it was a safe gated community - the gate was constantly left open and homeless people were living near the dumpsters inside of the complex. Our downstairs neighbors were constantly blasting music and smoking ***, which caused our apartment to practically be hotboxed, but our complaints were never adequately addressed by management. The complex itself was not maintained and there was frequently trash all throughout the parking lot. We recently bought a house and finally moved out of that awful apartment.

Not only did Trinity say they were keeping our entire security deposit, but now they are attempting to charge us nearly $300 for cleaning and wear and tear. I refuse to let this company take advantage of me after how awful our experience was living on the property.

The management at the Falls at Arden were the most unprofessional and incompetent people I have ever met. DO NOT RENT FROM TRINITY PROPERTY CONSULTANTS - YOU WILL SURELY REGRET IT AS I DO!

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Loss:
$240
Reason of review:
Illegal Move-Out Charges
1 comment
Sugey Sca

1.0 star rating 12/12/2017

This company does not pay it's vendors. The constant change in companies working around the property is due to non payment.

Landscapers, carpet installation, painting, from small to large. They will work for a few months and then leave forced to follow legal action to actually get paid from this management company.

They should be closed down and criminal charges should be issued. Stay as far away from them as possible

Anonymous
map-marker Tallahassee, Florida

Nightmare

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I just moved to one of their properties, the hub. When i moved in there was roaches everywhere, kitchen cabinets barely hanging on, and are bathroom walls were being held by tape! Honestly, one of the worst complex in my life.
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Reason of review:
Bad quality
Maylin Gsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RENT

MY NAME IS MS BERTHA BROWN. I LIVE IN HOOVER,AL I AM HAVING ISSUES WITH THE NEW MANAGER OR LANDLORD CONCERNING MY RENT FOR LAST TWO MONTH JUNE AND JULY AT THE BENTONS APARTMENTS. I HAVE HAD SOME MAJOR PROBLEMS. I PAID MY RENT ONLINE THROUGH THE BENTON APTS USING THE USERNAME AND PASSWORD. I LIVE THEIR FOR ALMOST 4YEARS NEVER BEEN LATE ON ANYTHING NOT RENT OR WATERBILL. FOR LAST TWO MONTH SOMEONE HAD TAKEN RENT MONEY OUT OF MY CHECKING ACCOUNT WITHOUT MY PERMISSION. PLEASE RESOLVE THIS ISSUES AS SOON AS POSSIBLE. I CAN BE REACH AT THIS NUMBER (205)490-****. SIGN MS BERTHA BROWN
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Reason of review:
Problems with payment
Anonymous

Greedy, opportunistic property flippers

Trinity Property Consultants -  Greedy, opportunistic property flippers
Trinity Property Consultants -  Greedy, opportunistic property flippers  - Image 2
Trinity Property Consultants -  Greedy, opportunistic property flippers  - Image 3

Trinity Property Management took over the complex I live in a couple years ago. They immediately set about "improving" the property by replacing all the roofs in the complex which had just been replaced under the previous ownership.

These roofs were less than a year old when they were "fixed" and after that at least four of them had to be redone because they were apparently done wrong the first time. They then replaced perfectly good iron fences around the pool with expensive new plexiglass panels I guess because they looked cool.

They also replaced our nice, sturdy rail balconies with poorly constructed particleboard monstrosities in the interest of making all the buildings in the complex uniform in style (Completely unnecessary and they passed the cost on to the residents in the form of higher rent) Meanwhile, real problems like the large holes in my ceiling and the broken mailboxes have gone unfixed for months. They spend all our money on fluff and ignore real, serious problems!

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Pros:
  • Large bedrooms
Cons:
  • Response to maintenance issues
  • Management
  • Shoddy maintenance
Reason of review:
Bad quality

Preferred solution: Fix things that are broken and ask residents before "improvements"

Anonymous
map-marker Tallahassee, Florida

Landlord Tenant Dispute

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Im being forced to renew my lease before my due date as of July 31st 2017 & was not notified of current apartment being rented out before 30 day notice while currently living there. Please call for more details. Thank You Lorian Williams June 21st ' 2017
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Reason of review:
Poor customer service
Anonymous
map-marker San Diego County, California

Trinity Prop/ Greg Folwer bad Owner

Trinity is just one of Greg Fowler's concerns - Fowler Property Acquisitions and Fowler Property Management and Red Tail Construction and Pacific Personnel and New West Acquisitions and Highway West Vacations, and others. Please see major lawsuit filed this year in San Diego - Case # 37-2016-****8735-CU-WT-NC - describing just some of the detestable and criminal behavior exhibited by Fowler and his evil college pals and relatives.

Fowler believes himself to be above the law and allow his agents to do horrible things to good, honest and hard-working individuals.

He then hires dirty attorney to *** themselves on his behalf, further threatening and damaging whomever attempts to stand up to him and his evil, criminal empire.

BEWARE!

View full review
Loss:
$500000
Reason of review:
Very detestable, criminal behavior of staffs

Preferred solution: Lawsuits have been filed. Now we need to do everything we can to expose this criminal filth!

3 comments
Guest

You mean ‘New Western Acquisitions’

Guest

Trinity and Greg are in this together.. they buy run down properties don't fix them but mask it over the real problem and sells under false pretense to investors to make money off them illegally.

one way or another they are going down. karma is coming.

Guest
reply icon Replying to comment of Guest-1281924

I hope so. These people are making me miserable living here.

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Anonymous
map-marker Las Vegas, Nevada

Grand central!!

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To start we have cable companies etc knocking on our door and want to come through our apt to hook up other peoples utilities sine the only accesss is in our back yard! Not to mention that after we to move in did I find out that are parking spot was 2 entire buildings away! I have COPD to where I can hardly breath let alone try to carry any type of grocery from that far away. They refuse to give us a spot in front of our building! also they do not answer the phones in the office accept for NEW tenants to sign a lease! Once your in...lol big mistake! The outgoing mail is on inside of the office and they always lock the the door to show apts so you cant get in after walking a block to get there! we were promised granite counter tops and wood flooring and were not allowed to see the apt until the day we moved in and after the lease of a year and all our money we got plastic counter tops and a bamboo look linoleum all over the floor! whats worse is you can clearly see cracks in the concrete underneath! no gardener or landscaper can get in the back yard because there are paddle locks in the fences between all the neighbors yards! we have forced the gardeners to get back here and do his job on 3 occasions since june when we moved in! this is september and they should have shown 1 time a week! we only had service 3 times in 4 full months! we had to get a *** wacker and do it our self but we are charged an HOA FEE,BUG FEE,AND ALL SORTS OF FEES FOR NOTHING!!!! very angry and going to move out and take them to court!DONT get involved with this lying scandalous place! TAKE MY WARNING THERE ARE HUGE BIG BLACK COCKAROACHES ALL OVER THE GROUNDS AND YOU HAVE TO PAY THEM 5$ A MONTH TO KEEP THEM AWAY!! TNHEY STILL COME THRU THE SHOWER DRAIN AND LAUNDRY DRAIN!!! BEWARE!!!!
View full review
Loss:
$5500
Pros:
  • No one
Cons:
  • No parking etc
Reason of review:
EVERYTHING!!!

Preferred solution: Full refund

Celita Yrw
map-marker Federal Way, Washington

Do Not Move Here

I've been here 2 years and can't wait to move. There was a shoot out with a tenant and the police had to blow out windows and use tear gas.

Lots of stolen cars have been parked here as well as the residents own cars are stolen frequently. Renter's Insurance is mandatory to have already purchased before you move in. A tenant is quoted one price for water and trash, a nominal fee $20 - to $27.00 month, before you move in, but after you become a tenant, you will find that you may be paying $80.00 and climbing, when you get your bill monthly. This is not due to the tenants increase of water usage.

Management staff, lie to you to get you to rent, but fraudulent charge you these outrageous prices, which is illegal, after you move in. They get away with it because many residents don't know their rights or who to contact. The maintenance staff is efficient and professional, always. The office assistance were professional also, but there seem to be a great turnover.The only person who has a communication problem is the manager, Janelle.

She communicates with you professionally while you are a prospective tenant, but once you become a resident, she has a tendency to talk at you, or down to you, in a very demeaning and sometimes disrespectful manner. The trash bins have been moved to the rear of the complex where a lot of drug sells, go on at night. In the past year the apartment complex received a face lift ( Paint job) and a few other upgrades, but not comparable to the high rent, that is charged. Children roam the property day and night without parental supervision, behaving as though this complex is the city projects.

Could be a very good place to live if the parents were held responsible for their child's behavior, and a few other things changed.Update: On August 26, 2016 3 apartments were broke in and the tenants were robbed.It would have been 4 apartments but it was an attempt robbery but the tenant was home and the robber didn't get to break in. Obviously there is no security making rounds any more. Plus, 3 stolen cars were also put on the property around the same time. They sat outside for 3 or 4 days before they were towed away.

With what just happened in the last week, I think we no longer have security, but are just told that. I think that because whoever did the break ins, wouldn't have been so bold to break in and rob 3 apartments @ the same time.

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Reason of review:
Not as described/ advertised
Anonymous
map-marker Aurora, Colorado

Short Review on October&nbs-04:00;19,&nbs-04:00;2016

Yes,I definitely would say thieves .And definitely will find out who trespassed,just a matter if time.
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Anonymous
map-marker Seattle, Washington

MIRO at Dashpoint in Turmoil

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Tenants are up in arms about the rash of Payless Towing hauling cars to impound. I've witnessed several cars with MIRO stickers towed off because Payless had a photo of the car prior to a sticker being placed on the windshield.

Just yesterday, my husband parked in a Visitor space and was waiting for our daughter to get out of the shower so she could give him the visitor sign to hang from his mirror. In less than ten minutes, the tow truck was in position and ready to tow my husband's car away! Unbelievable! The driver said he had a photo of my husband's vehicle without the visitor sign and he was towing it to impound. They must have photographed him driving into the entrance. We had to pay the driver $120 to prevent him from towing the car. Is this how MIRO and Trinity want to treat their tenants? If so, I would like your permission to break the lease and find somewhere else to live. This is flat out extortion and I will be consulting an attorney about the legality of these actions. We have lived at MIRO for three and a half years, have gone through several owners and never experienced such abuse. Regardless of new rules recently put in place, landlords should never treat their tenants with such disregard and cruelty. Parking has always been an issue at MIRO with too few visitor spaces and improperly numbered spaces. I've been paying $35 for over two years for my space that was just recently renumbered to show my reserved space. Two weeks ago, seven police cars showed up, guns were drawn by the police and the tow truck driver because a car was being towed away against the owner's wishes. The owner of the car claimed she was parked in her assigned spot. Having had three property owners in less than three years, it doesn't surprise me that this much chaos exists in management. Trinity needs to tone things down. With as much anxiety, foul language, anger and despair exhibited by your tenants and Payless Towing employees over parking and towing, it's just a matter of time before violence becomes a real issue. Do you want MIRO's reputation tarnished by this? At this point, my daughter and I would like to break our lease and get out. We feel unsafe, unwelcome and unappreciated. Please do something to make thing better at MIRO at Dashpoint.

Kathleen Adams

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Loss:
$120
Cons:
  • Parking
  • Office staff
  • Property priorities
Reason of review:
Towing of vehicles at MIRO at Dashpoint.

Preferred solution: Full refund

Anonymous
map-marker Leander, Texas

Thieves!!!!

International Residence now "The Hendrix" in Austin, Texas has the most unprofessional and inefficient management/staff hands down! Went in a week ago to help my son, due to his work schedule, secure an apartment.

The agent who assisted was eager to sit me down at their computer to get the application submitted, along with total of $300 in fees of which $100 was refundable within their "agreement". Within 72 hours we complied with all that was asked including a verification form and copy of rental contract sent from previous landlord to prevent paying additional $300 for "first time renter fee". My son has no bad rental history, but has lived with family for a year. According to the agent, my son was "approved" by the system but not by the property manager!

Then told us that because the documents from previous landlord were not notarized they were not acceptable,although he sent from his email!!!! She still insists on the additional $300 to rent, which we already said we could not do. We asked that our $100 be refunded and now the fight is on!

They won't talk to me because I wasn't on the application to lease, although it was clearly "me" who sat down and submitted it!!! We are being fed BS and it seems they are making up the rules as they go.

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Reason of review:
Pricing issue
Anonymous
map-marker Denver, Colorado

Review in Real Estate category from Denver, Colorado

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This is the worst Apartment management company I have ever found they let unworthy employees Excel and Fire their best employees after 1 incident. They don't care about their tenants and if you need something done in your apartment it'll probably be a month if there's a leak from the apartment above it'll probably be two months and will never be painted oh yeah don't forget about the cockroaches and bed bugs that are in every building they might get you. Long story short in my opinion this company does not care about anything it's worse than Motel 6 because you have to pay to have the light left on for you

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Reason of review:
Poor customer service
1 comment
Guest

Not a good place to live. I am in The Modern in Denver Colorado.

No hot water. Dont clean up around garbage areas. Rocks all over parking lot.

Have asked three times to get boiler looked at for hot water. Been 3 months now.

Anonymous
map-marker Atlanta, Georgia

Formal complaint

June 9th 2016 RE: 108 Hampton Drive, Atlanta, GA 30350 TO WHOM IT MAY CONCERN: Please let this letter serve as a formal complaint, I have been a resident of The Addison Apartments for a total of three and half years. Since the recent takeover by Trinity, I have been harassed, stressed and miss work for actions lead by newly appointed Assistant Manager Demetriss Lindsey. In October through December My Brother and I was accused of not paying July rent of 2015. Where we have not been placed in removal procedures, luckily we keep the money order receipt, after presenting that, we was told we needed to pay for trace and we would be re-in burst. The result showed that the money order was made to Addison Apartments and cashed by Addison Apartments. But it was not enough I got harassed while on vacation in Puerto Rico during my birthday making my entire trip miserable and stressful. We was later told that we missed payment in May and April, we then returned with computer printouts of bank account showing all payments to date. The month of May we paid with a check, Ms. Lindsey returned the check stating the bank did not honor the check. Again, we returned with the bank account printout show nearly 2000.00 balance since April to the date in question. Vanessa Page, look at the evidence and ask us to get a letter from the bank show that the check hit our personal checking account. After returning with that letter and a cashier check May rent was squared away. For the month of June we presented another check for the month of June, on Friday June 3rd late night, it was not received until Saturday June 4th on Monday 6th June we again received another letter stating our check for June rent was not honored and an outstanding balance for 1210.02. The notification also alleged partial payments are not accepted and insufficient funds although the check was made for 1075.00 and our rent is 960.00. Again a bank check shows clearly the check was not rejected by our banks. We don’t know if all this frustration is an accident or deliberate. But it is the reason for this email complaint. As we are now compelled to bring this situation to you or head to the judicial system. Respectfully submitted, Henry Higgs Paul Higgs
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Loss:
$300
Reason of review:
Poor customer service